Carol Crews, CMPE, CPMA, OHCC

Carol manages each aspect of healthcare consulting that The LBA Group provides, including coding reviews, revenue enhancement and office optimization, financial impact analysis, regulatory issue consulting, strategic management consulting, educational and training services, and office operational assessments.

Director
Healthcare Consulting Services

Phone: (904) 224-9787Email Carol

Carol joined The LBA Group in July 2012 as the Director of the firm’s healthcare consulting services group.  Carol brings more than 30 years of experience in the healthcare profession and is a Certified Officer of Healthcare Compliance, a Certified Medical Practice Executive and a Certified Professional Medical Auditor.  Her career focus has brought experience with contract compliance and credentialing, revenue enhancement, practice management systems, billing oversight, regulatory issues, financial impact analysis and coding reviews.

As the Director of The LBA Group’s healthcare consulting services team, she manages each aspect of healthcare consulting that The LBA Group provides, including coding reviews, revenue enhancement and office optimization, financial impact analysis, regulatory issue consulting, strategic management consulting, educational and training services, and office operational assessments.

Carol received her Bachelor’s degree from Columbia Southern University.  She is certified through the American College of Medical Practice Executives (ACMPE) and is a Certified Professional Medical Auditor (CPMA).  Carol is a member of the Medical Group Management Association (MGMA), American Academy of Professional Coders (AAPC), and National Alliance of Medical Auditing Specialists (NAMAS).  Carol and her husband, Gary, are both natives of Jacksonville.  They are proud  parents of a son and daughter-in-law, and are blessed with two precious grandsons.  They enjoy barbequing, fishing, vacationing at the lake, and spending time with family and friends.

Carol’s Articles and Media Appearances
Article: Waiver of Copays and Deductibles – LBA Advisor June 2016
Article: Are You In Compliance With “Incident-To” Guidelines? – LBA Advisor June 2015
Article: Are You Prepared to Implement HIPAA Mega Rule Requirements? 7/31/2013
Article: Does the new HIPAA “Mega-Rule” affect you? 6/26/2013
Article: Cloned Notes? OIG Looking For Identical Documentation Across Services 2/22/2013
Article: New Rule Estimated to Save up to $4.5 Billion Over Next 10 Years 10/2012